With over 20 years’ experience across advertising, operations and startups, and working with brands like Apple, M&S and Toyota, I’ve seen how even the most capable teams can be held back by one thing: unclear communication.

That’s what led me to found Blind Spot Communications. I love helping business owners uncover hidden communication gaps, the unspoken “this is how we do things here” and turning them into clear, practical solutions that build clarity, trust and stronger team dynamics.

Our core tools – The Workplace Expectations Guide, The Reinforcing Expectations Guide and The Happiness at Work Program – are designed to help teams set clear standards, strengthen culture, and improve how work gets done day to day.

Because when people understand what’s expected, they thrive. Clarity creates confidence, connection and better work.

Ready to make things clearer for your team?